By Cathy Ashby
Traditional sleepaway camps may still offer kids
the opportunity to experience a low-tech life that’s in
tune with Mother Nature, but the explosive growth of the summer
camp industry
and the ever-expanding capabilities of the World Wide Web have
changed not just the definition of “summer camp,” but
also the ways we research programs for our children.
First of all, there are more choices than ever. From adventure
to academics, sports to spirituality, summer camp programming
now reaches far beyond the still popular, cabin-style camping
that
many of our parents enjoyed. Even more astonishing than the number
of programs—the American Camp Association puts that number
at close to 12,000 in the U.S. today—is the ease with which
parents can now find, say, a surf program by the Bay, a computer
camp in Silicon Valley, or adventure trekking in the Sierra Foothills.
The Internet puts thousands of summer camps at your family’s
fingertips. Campers in past generations might have known of a
total of only five or six camps, just based on those programs
that friends
or family members had attended.
“The Internet has completely changed the way people look
for summer camps,” says Missy Cook, marketing director for
Broadreach Summer Adventures for Teenagers. “People used
to do their research primarily through word-of-mouth and through
printed summer camp guides. Word-of-mouth is still important, but
most people research camps online these days.”
Jim Miller, the owner of Camp Greystone in Tuxedo, N.C., believes
the Internet hasn’t just changed the search process, it’s
changed it for the better. “It has empowered parents to compare
camps and make informed decisions,” he explains. “Previously,
it took much longer to get the information that goes into the decision
process: find the name of a good camp, get their phone number,
talk for a while with the secretary or director, get a catalog
and video in the mail. After one or two camps are researched in
this way, one tends to just settle. The Internet allows an easy
comparison of literally dozens of camps that are potential matches
for a camper’s needs.”
On websites, camp personnel can provide details, photographs,
videos, camper testimonials and more in an interactive and engaging
way. Far more information is packaged this way than in the traditional
glossy brochure.
Ann Sheets, the president of the American Camp Association,
believes this is a big plus for parents. “Camps can provide not only
the basic information about location, dates and costs … [they
can include] videos from the camp and detailed information about
programs, activities, staffing, what to bring, camp history and
comments from current campers.” It’s a much more comprehensive
package for parents to ponder.
More comprehensive? Undoubtedly. A bit too comprehensive? Maybe.
Says Sheets, “The Internet makes looking for a camp both
easier and harder. Easier because there is more detailed information
about camps; harder because there are more choices to consider.”
And, she says, it should never replace personal contact with
camp staff. “A camp’s website should be considered
an introduction to the camp, not the only source of information.”
Kat Vanden Heuvel, the resident camp director at YMCA Camp Harrison
in Boomer, N.C., agrees. Camp websites, she says, should help you
narrow your search. “Websites are wonderful at getting you
a lot of information quickly, but they don’t take the place
of meeting staff, getting the actual ‘feel’ of the
camp and what the camp has to offer your child.” Site tours,
phone calls and camp fairs are better ways to make those personal
connections, she says.
“Having the greatest website in the world doesn’t
eliminate the need for personal contact,” says Bob Prout,
executive director of All-Arts & Sciences Camp. Like Vanden
Heuvel, he and other camp administrators encourage parents to contact
prospective camps through a variety of channels.
Rhonda Mickelson, an executive director of the American Camp
Association, agrees that the Internet is a great way to start
your research,
but, she says, “personal interaction is still necessary,
and a parent should be asking a variety of questions, even if the
information is on the website.” She suggests including these
questions in your conversations with camp directors or other staff:
- What type of training does the camp staff receive in emergency
procedures? Behavior management? General health and safety?
- Tell me about your hiring process. What percentage of staff return
every year? And what percentage of campers come back?
- How can I communicate with my child at camp? Can they call or
use email?
“There’s so much to be gained from personal contacts
with camp staff at many venues,” says Thomas Patterson, program
director of Duke Youth Programs in Durham. “If you have particular
needs or questions or want specific information that might influence
your decision, a phone call or a personal conversation is the best
way to go.”
In the end, most camp insiders agree. The Internet has changed
the way parents find programs and make selections, but personal
contact is still key. In the same way that parents teach their
children not to rely on the Internet exclusively for help with
homework and research projects, summer camp experts urge parents
to branch out. The Web is an excellent place to start your search,
but don’t make the mistake of ignoring the personal connection.
The give-and-take of a real conversation about your child’s
particular needs will go a long way toward ensuring a successful
summer experience.
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